Customers, please be advised there may be delays with order fulfilment due to the recent sale.
Free Shipping & Rates
- Receive FREE standard shipping Australia wide on all Australian orders over $150*.
- A standard domestic flat rate of $11* will be charged on all orders under $150* (unless Express Post selected).
- Express Post option is available, the cost will be confirmed at checkout.
- Orders are shipped using Australia Post eParcel standard service unless Express Post has been selected at checkout.
- Express Post rates are charged at the rate shown at the time of ordering.
* Including GST.
Dispatch
- Orders are typically dispatched within 2-3 business days, but please note there may be delays during sale events and peak periods.
- Orders are dispatched Monday to Friday, excluding National and Queensland public holidays.
- The dispatch of orders is subject to stock availability and payment authorisation.
Parcel Tracking
A despatch confirmation email is sent when your order is packed. At the time of despatch an order update email will advise you that the tracking number has been added to your order. As your parcel is processed through Australia Post you will be emailed tracking links via the Australia Post tracking system please use the link http://auspost.com.au/track
Our shipping method is “signature required”. If you would like the courier to be given “Authority To Leave” the parcel at your address please message us or add a note to your order or make this change when your tracking email is sent to you from Australia Post. Monitor the tracking advice to know when to expect your delivery.
Initial delivery times are estimates and dependent on our third-party suppliers, Australia Post. They are updated during transit and can be monitored through the tracking link emailed to you at the time of despatch. Factors outside of our control include but are not limited to weather and unforeseeable circumstances - may cause delays to expected delivery times.
